Weekly Collection Schedule
Official municipal pickup timing for Sugar Hill
Trash Day
Trash is collected once weekly, Monday through Friday, according to your neighborhood route.
Recycling
Recycling is collected every other week on the same day as your regular trash pickup.
Yard Waste
Bagged clippings and leaves are collected the day before your normal trash day; brush and limbs are collected citywide starting Monday morning.
Set Out Time
By 7:00 AM on collection day
Utility Billing & Payments
Manage your local solid waste services
Solid waste and recycling services are contracted through Waste Management, which handles customer billing, cart delivery, and account setup directly.
Billing Cycle
Quarterly
Accepted Methods
Online, Auto-Pay, Phone, Mail
Green (95-gallon cart) Bin (Trash)
All garbage must fit securely inside the provided 95-gallon cart. No material placed outside or next to the cart will be collected by the automated trucks. Carts must be placed at the curb the evening before collection.
Accepted Items
- ✓Bagged household garbage
- ✓Food waste
- ✓Non-recyclable packaging
Blue or Green with Yellow Lid (Cart) Bin (Recycling)
Place items loosely inside the recycling cart. Do not bag recyclables. Cardboard must be broken down completely to fit inside the cart with the lid shut.
Accepted Items
- ✓Plastics #1, #2, and #3
- ✓Empty, clean aluminum and tin cans
- ✓Paper
- ✓Cardboard (broken down and flattened)
Do NOT Include
- ✕Plastic bags
- ✕Plastics #4 through #7
- ✕Glass bottles and jars
- ✕Food waste
- ✕Liquids
- ✕Styrofoam
Yard Waste Bin
Limbs must be neatly stacked at the curb by 7 a.m. Monday, measuring no larger than 6 ft. long, 4 ft. high/wide, with a max 4-inch diameter. Clippings and leaves must be bagged (max 50 lbs) in paper lawn bags or standard trash bags.
Accepted Items
- ✓Tree limbs and brush
- ✓Leaves
- ✓Grass clippings
- ✓Small plant debris
Bulky Item Pickup
Frequency
By Appointment Only
Placement
Place approved bulky items at the curb only after confirming your appointment date with Waste Management. Ensure items do not block sidewalks, mailboxes, or the street.
Accepted
- ✓ Household furniture
- ✓ Mattresses and box springs
- ✓ Appliances (must not contain Freon)
- ✓ Large household junk
Not Accepted
- ✕ Construction and demolition debris
- ✕ Hazardous waste and chemicals
- ✕ Tires
- ✕ Dirt, rocks, and concrete
- ✕ Yard waste (handled separately)
Additional fees apply for all bulk item pickups. You must contact Waste Management customer service directly at (404) 794-6707 to get a quote and schedule the service.
Holiday Schedule
General Rule
Collection routes are pushed back by one day following an observed holiday. For example, a Wednesday pickup moves to Thursday, and Friday moves to Saturday.
Yard Waste Exception
Because yard waste is handled by City Public Works, Monday limb collections may be shifted to Tuesday during a holiday week.
If a holiday falls on a Saturday or Sunday, there are no delays in your service for that week. Always place bins out the night before, as trucks often alter their route timing.
Observed Holidays
Seasonal Information
Spring
March - MayThe city's Annual Spring Cleaning event has transitioned to a drop-off format. Watch the city's event calendar for the designated week where you can bring large bulk items directly to open-top dumpsters.
Fall
October - DecemberDuring heavy leaf drop, ensure all leaves and yard clippings are bagged and placed at the curb the day before your regular trash day. Bags must not exceed 50 pounds.
Winter
November - JanuaryWaste Management delays service by one day following Thanksgiving, Christmas, and New Year's Day. If your normal day is Friday, expect a Saturday pickup during these holiday weeks.
Local Tips & Community Info
City of Sugar Hill Waste Management Partnership
For residential refuse collection, the City of Sugar Hill operates under an exclusive franchise agreement with Waste Management. Each single-family household is equipped with a standard 96-gallon wheeled cart for household garbage. To guarantee that sanitation drivers do not skip your home, you must roll your container to the edge of the street by 7:00 AM on your assigned collection day. Because the trucks utilize automated mechanical arms, it is extremely important to leave a minimum of three feet of clearance between your trash cart and any physical obstacles like mailboxes, utility poles, or parked cars.
Bi-Weekly Recycling and the Green/Gold Calendar
Sugar Hill promotes sustainability through a bi-weekly curbside recycling program. Residents are provided with a dedicated 95-gallon recycling container, and neighborhoods are split into specific Green Week or Gold Week schedules. This means your recyclables will only be picked up every other week on your normal garbage day. When filling your bin, strictly include clean cardboard, mixed paper, aluminum tins, and rigid plastics labeled #1 or #2. Bagged recyclables are heavily frowned upon; all materials must be left loose inside the cart to prevent jamming the sorting machines at the material recovery facility.
The Curbside Glass Ban and Local Drop-Off Alternatives
One of the most important local sanitation rules to remember is that glass is completely banned from the curbside recycling program. Due to fluctuating market demands and the high cost of processing shattered materials, Waste Management will physically reject your recycling bin if they spot glass bottles or jars inside. Fortunately, eco-conscious residents are not left without options. You can easily transport your clean, empty glass containers to the dedicated drop-off bins located at the E.E. Robinson Park baseball complex entrance on Level Creek Road, which remains open from sunrise until 11:00 PM.
Yard Debris Guidelines and Bulk Collections
Landscaping is a big part of maintaining property value in Sugar Hill, but disposing of yard waste requires following specific protocols. Leaves and grass clippings should never be blown into the street or down storm drains, as this violates local environmental ordinances. For oversized items that simply will not fit into your 96-gallon garbage cart, such as broken furniture, old mattresses, or large appliances, residents must schedule a special bulk pickup directly through their online Waste Management portal. Note that heavy construction debris and hazardous chemicals are prohibited from both weekly and bulk curbside collections.
Holiday Schedule Disruptions
The sanitation calendar in Sugar Hill is highly reliable, but route adjustments do occur during major national holidays. Waste Management officially observes New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day. When a recognized holiday falls on a weekday, all subsequent collections for the remainder of that week are pushed back by exactly one day. If your normal pickup is Thursday, it will shift to Friday. However, if the holiday lands on a weekend, your weekly sanitation service will proceed completely uninterrupted without any delays.
Drop-off Facilities
Richland Creek Landfill (Republic Services)
5691 S Richland Creek Rd, Buford, GA 30518
Materials Accepted
Gwinnett Clean & Beautiful Drop-off Events
Various locations across Gwinnett County
Materials Accepted
Frequently Asked Questions
Does Sugar Hill accept glass in the recycling bin?
No, glass is strictly prohibited in curbside recycling carts. If you wish to recycle glass, you must take it to the community drop-off site at E.E. Robinson Park on Level Creek Road.
What time should I put out my trash cart?
All trash and recycling containers must be placed at the curb by 7:00 AM on your scheduled collection day, ensuring at least three feet of clearance around the bins.
How do the Green and Gold recycling weeks work?
Sugar Hill operates on a bi-weekly recycling schedule. Your neighborhood is assigned to either a Green or Gold week, meaning your 95-gallon recycling cart will be emptied every other week on your usual trash day.