Weekly Collection Schedule
Official municipal pickup timing for High Point
Trash Day
Collected once per week, Monday through Thursday, depending on your neighborhood route.
Recycling
Collected every other week on your regular trash collection day.
Yard Waste
Collected weekly on your regular trash collection day.
Set Out Time
By 6:00 AM on collection day
Utility Billing & Payments
Manage your local solid waste services
Solid waste and recycling charges are bundled directly into your monthly City of High Point municipal utility bill.
Billing Cycle
Monthly
Accepted Methods
Online, Auto-Pay, Phone, Mail, In-Person
Brown Cart Bin (Trash)
All household garbage MUST be securely bagged before being placed inside the brown cart. Carts must be at the curb by 6:00 a.m. No bags left outside the cart will be collected.
Accepted Items
- ✓Household garbage
- ✓Food waste
- ✓Non-recyclable plastics and wrappers
- ✓Clamshell takeout containers
Green Cart Bin (Recycling)
Keep materials loose and unbagged. Rinse food residue from containers. Collection occurs every other week on the same day as your household garbage.
Accepted Items
- ✓Flattened cardboard
- ✓Mixed paper, magazines, and mail
- ✓Glass bottles and jars (all colors)
- ✓Aluminum and steel cans
- ✓Plastic bottles, tubs, and jugs (#1-#7)
Do NOT Include
- ✕Plastic bags (except clear bags for shredded paper)
- ✕Styrofoam/foam
- ✕Electronics and batteries
- ✕Tanglers (cords, hoses)
- ✕Foil wrapping paper
Yard Waste Bin
Use the black yard waste cart or compostable paper yard bags (max 50 lbs). Do not use plastic bags. Limbs must be bundled and tied. Occurs weekly.
Accepted Items
- ✓Grass clippings
- ✓Leaves
- ✓Bush trimmings
- ✓Tree limbs (max 4 feet long)
Bulky Item Pickup
Frequency
Every other week
Placement
Place items at the curb by 6:00 a.m. Ensure items maintain at least 3 feet of clearance from roll-out carts, mailboxes, utility poles, and parked cars.
Accepted
- ✓ Occasional furniture (sofas, chairs, tables)
- ✓ Mattresses and box springs
- ✓ Large appliances (white goods collected by a separate truck)
- ✓ Rolled carpet (max 4 feet long, max 50 lbs, up to 2 rolls)
Not Accepted
- ✕ TVs and computers
- ✕ Tires
- ✕ Construction and demolition debris
- ✕ Hazardous waste (paint, chemicals)
- ✕ Contractor-generated waste
Occasional bulky items are collected for free. However, leaving non-compliant excessive piles at the curb after an orange tag warning can result in a forced city removal and a $250 fee per load charged to your utility bill.
Holiday Schedule
General Rule
On weeks with observed holidays, collections falling on or after the holiday are typically postponed by one day, with Friday routes extending to Saturday. Note that some holidays like Good Friday and Juneteenth may maintain a normal schedule.
Yard Waste Exception
Yard waste and bi-weekly bulky item collections follow the exact same holiday delay schedule as the regular garbage routes.
Because High Point's schedule shifts depend on the specific day a holiday falls, residents should always check the official city holiday calendar or Environmental Services web page to confirm exact delays.
Observed Holidays
Seasonal Information
Fall/Winter
November to JanuaryDuring periods of heavy leaf fall, remember that the city requires leaves to be contained in the black yard waste cart or in compostable paper bags. Loose leaf piles raked directly into the street or gutter will not be collected by standard yard waste trucks.
Holidays
Late November to DecemberThanksgiving and Christmas trigger collection schedule shifts. Generally, collections falling on or after the holiday are postponed by one day. Ensure all foil-based wrapping paper and ribbons go into the brown garbage cart, as they are not recyclable.
Spring
March to MayIf you hire a professional contractor for spring tree removal or major landscaping, they are legally responsible for hauling away the resulting debris. The city's free curbside yard waste service is strictly for routine maintenance performed by the homeowner.
Local Tips & Community Info
Residential Refuse Collection in the Furniture Capital
Homeowners in High Point benefit from a structured municipal sanitation program designed to keep the city's streets pristine. The local government utilizes a standardized rollout cart system for weekly household garbage. To ensure your waste is successfully emptied, your primary refuse cart must be positioned at the curb by 7:00 a.m. on your designated service morning. The city allows residents to place their bins by the street as early as 5:00 p.m. the day before collection. However, strict municipal codes require that all carts be pulled back to your house by midnight on the day of your pickup. Always ensure there is a minimum of three feet of clearance around your cart so the automated trucks can operate safely.
Bi-Weekly Recycling Protocols
To divert materials from local landfills, High Point operates a bi-weekly recycling schedule. Your designated recycling cart is serviced every other week, and the city uses a single-stream process, allowing you to combine all acceptable items. Residents can recycle flattened cardboard, paper products, aluminum cans, and rigid plastics numbered 1 through 7. Because the city's Material Recovery Facility uses heavy machinery to sort these items, tanglers like garden hoses, electrical cords, and plastic grocery bags are strictly banned. Placing bagged recyclables in your cart will lead to your bin being flagged and left unemptied.
Yard Waste and the Clear Bag Rule
Unlike many neighboring municipalities that strictly require paper sacks, High Point has distinct regulations for organic yard debris. The city collects yard waste weekly on the same day as your household garbage. Residents are specifically instructed to place grass clippings, leaves, and small twigs into clear plastic bags or personal 32-gallon trash cans with the lids completely removed. If you use dark or opaque trash bags, the sanitation crew will not collect them. For larger tree limbs and brush, the wood must be cut to lengths no greater than four feet, and individual branches cannot exceed five inches in diameter.
Scheduling Bulk Collections for Oversized Items
Living in the Furniture Capital of the World means residents frequently upgrade their home decor. When it is time to dispose of an old sofa, mattress, or broken washing machine, you cannot simply leave it on the curb. High Point requires residents to proactively schedule a bulk waste pickup. To secure a spot on the collection route, you must call the Customer Service Department directly at 336-883-3111. Keep in mind that construction materials, hazardous liquids, and contractor-generated waste are excluded from this municipal service.
Sanitation Delays During Municipal Holidays
The standard collection calendar is subject to change during major city-recognized holidays, including New Year’s Day, Martin Luther King Jr. Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. When a holiday disrupts the regular workweek, sanitation routes are typically delayed by one full day. For instance, Thursday collections will be pushed to Friday, and Friday routes will be completed on Saturday. The city regularly updates its official website and social media channels with printable holiday schedules.
Drop-off Facilities
High Point Material Recovery Facility (MRF)
5875 Riverdale Drive, Jamestown, NC 27282
Materials Accepted
Ingleside Compost Facility & Recycle Drop Site
3001 Ingleside Dr., High Point, NC 27265
Materials Accepted
Kersey Valley Landfill
3940 Kivett Dr., Jamestown, NC 27282
Materials Accepted
Frequently Asked Questions
How do I correctly bag my leaves and grass clippings in High Point?
High Point requires all yard debris to be placed in clear plastic bags or a personal 32-gallon trash can with the lid removed. Opaque or black plastic bags will not be collected.
What is the phone number to schedule a bulk furniture pickup?
To request a bulk waste collection for oversized items like furniture and appliances, you must call the High Point Customer Service Department at 336-883-3111.
When do my empty rollout carts need to be moved away from the street?
Local ordinances dictate that all rollout carts must be removed from the public right-of-way and returned to your property by midnight on the day of your collection.